BCMountainVOIP Communications Collaborative Work Hub

Designed for Non-Profits, Small-businesses, Co-operatives, and other organizations to support remote/mobile collaboration and information exchange.

Through this Shared White Board space access our group collaborative tools:

• A Contact Relations Management system
  • Directory of organization's contacts -> opportunity leads, clients, contractors, funders, project partners
  • Opportunity tracking
  • Creating quotes
  • Project management and tracking -> from proposal generation, funding acquisition, contracting, job assignments, to final reporting
  • Service case tracking -> servicing client needs & problems. Assign individuals, track when and what was done
  • Organizational calendar management
  • Document management and revision control
  • Complete email management
    • Anti-spam & virus filtered email forwarding into your CRM
    • Tracking of email communications per contact
    • Generate focused email marketing campaigns to your contacts
• Collaborative Workspace White Boards for collaborative information exchange (see TWiki)
  • Project development
  • Remote Committee and Board meetings
  • Document development & revision
  • Community & stakeholder consultations
• An enterprise grade IP telephone system
  • Call-me Follow-me -> allowing you to give one number to callers, the system will track you to your cellphone, office, or home. The caller doesn't have to try numerous phone numbers to reach you. Often they just call the cellphone first, greatly increasing costs. Great for mobile/remote offices and jobsites
  • Advanced call distribution based on who is calling, when, and to whom -> send the caller directly to their assigned representative in sales, support, field research, or project management
  • Voice Conferencing & Calling -> get your own conference room number, available anytime for ad-hoc meetings
  • Direct dialing from your CRM -> recording when you called someone, the subject matter, and time spent for project billing
  • Advanced voicemail management -> have your messages emailed to you anywhere in the world. Have separate Not In and Busy messages
  • Use a Wifi phone, a laptop soft-phone, or a Wifi enabled cellphone as your personal remote/mobile communicator -> much lower cost than a cellphone, and usable from any open wireless network
  • Calling out to North America for $0.03 per minute through the public telephone system, free calls to any other subscribed member

BCMountainVOIP hosted collaboration tools are available on a pre-paid subscription basis.

• TWiki based virtual whiteboard space is free to those groups and group members who are registered.
• Our hosted SugarCRM Contact/Customer Management Relationship Management system use is $65 per month per 1st three Group users, and $18/group user for each additional user.
  • BCMountainVOIP has a number of SugarCRM templates for you to choose from to suit your situation, or we can customize one specifically for your organization.
  • Use of direct calling through the CRM, plus inbound call tracking will incur telecommunication costs.

These tools are established Open Source software with large community support and following. This gives you a piece of mind, knowing that your are being serviced by a community that is in the thousands. BCMountainVOIP hosts and customizes these tools for each organization's requirements. You define who can access your information, both within and outside your organization, with password controls installed to verify users.

To get started:

• Registration - become a TWiki user (only your name, organization & a working email address are needed - all information is secure & not shared)
• Take the tutorial and/or access the documentation (see TWiki)
• Browse the public viewable collaborative workspaces
• Play & experiment in the Sandbox web
• Get invited into one of the private collaborative workspaces
• Contribute
• For Voice and Contact Relations Management system access, please contact me directly: psparague at bcmountainvoip dot com.
• Smile, don't take any of it too seriously, and have fun

PeterSprague, BCMountainVOIP
Victoria, British Columbia
psprague at bcmountainvoip dot com

Keep away from people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great. Mark Twain

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